Nina and her guest, Neil Randon, have taken inspiration from a George Bernard Shaw quote; "Take care to get what you like or you will be forced to like what you get." Brilliant, and sums up so many technology projects.
In this episode Nina and Neil discuss the highs and lows of technology adoption, both of them with a keen understanding of the psychology involved. The brain is the most complex change project; hence, battle of the supercomputers. Despite the fact that most people acknowledge this to be true we rarely structure the change of our own minds in the same way we structure the change that the technology will bring.
The human spirit must prevail over technology
Nina and Neil have worked together on PLM projects that have been more challenging from a people perspective than the technology itself. They discuss these experiences being candid about success and failure.
People need change they can believe in. Behavioural change needs regular reinforcement and evaluation. Role models are really important, people need to see the change is positive. All these things require investment in the belief that doing this is the difference between success and failure, adoption of new technology or its rejection.
A Human Approach to Innovation and Change puts this change of mindset and the science behind that at the core of the transformation required. The Slideshare below provides some insight into what we should be doing at the start of all technology transformations.
Neil is an international CIO with experience across mutiple continents and cultures, including start up operations and major IT projects implementing ERP and PLM rollouts. An effecgive change agent within any organisation, Neil is currently CIO at Xtrac Ltd which combines his love of motorsport with his engineering and digital transformation experience.
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In this first season of The Change Troubleshooter podcast, Nina is joined by a variety of people in her discussions. They are people she has worked on projects with from various organisations and people who have worked for her. In episode 2 even her parents get to tell the story of their struggle to overcome the difficulties that being in a mixed race relationship posed in the late 1960s. There are 6 episodes which will be published at 2 week intervals. Each one is related to the overall theme of A Human Approach to Innovation and Change. Nina uses topical content as the centre point of the conversations with her guests.