Nina: The Change Troubleshooter

Season 1 / Episode 6

Disrupt or be Disrupted

Do we have unrealistic expectations of digital transformation set by the disruptors? Or have they set an expectation the competition has to respond to? Nina, Simon and Nick have over 75 years of combined experience in this field. Their conversation tackles the top barriers to change and provides insight into what they would do differently.

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In this episode Nina, Simon and Nick talk about the permanent, irreversible tech transformation that has come from the disruptors of Silicon Valley. Air BnB, WhatsApp, Facebook, Netflix, Apple etc have created transformational change in the way people live, work and play.

All of the disruptors are new creations, there is no doubt that transforming heritage organisations is harder, even when they come up with new ideas. We all love to talk about Kodak and Blockbuster, both of which had opportunities to transform with industry-disrupting innovation, but didn't, with tragic consequences.

"Neither RedBox nor Netflix are even on the radar screen in terms of competition." Blockbuster CEO Jim Keyes told the Motley Fool in 2008. "It's more Wal-Mart and Apple." His video rental chain filed for bankruptcy in 2010. Today Netflix is worth almost $200bn.

Nina, Nick and Simon discuss the top barriers to change and talk about the need for transformation programmes that balance people, process and technology, something that is talked about all the time and they wonder if it's lost its meaning.

They also talk about how existing organisations can create digital transformation programmes when they have barriers the new creations just don't have.

It's clear from their conversation that we must try harder to incorporate A Human Approach to Innovation and Change which is needed to balance people, process and technology.

Simon Eaves

Simon Eaves

Simon is a PDM and PLM consultant with 20 years’ experience. He currently works with D2M3’s PLM implementation team bringing best in class PDM andPLM software solutions to clients, making their businesses more effective, productive and successful.

Nick Owens

Nick Owens

Nick Owens is the owner of Delta PLM. A manufacturing engineer through and through, having worked in high volume consumer goods and telecoms industries for brands such as Candy, Baxi and Marconi.

He left the factory after 12 years to work for Dassault Systemes as a Solution Architect for Digital Manufacturing, leading projects at Airbus, Bombardier and PepsiCo.

2007 brought a move to Rolls-Royce in Derby, to work as a senior member of their corporate PLM programme, before moving back to work for a PLM vendor.

This time it was Siemens as an Enterprise Architect; during which timehe led manufacturing projects at BAE Systems, Rolls-Royce (again) and Siemens Healthcare.

He set up Delta PLM in 2019, to provide a people, process and digitalisation consultancy service independent of technology and vendor to enable customers to achieve a level of digitalisation maturity that is appropriate for them.


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Season 1

Season 1

In this first season of The Change Troubleshooter podcast, Nina is joined by a variety of people in her discussions. They are people she has worked on projects with from various organisations and people who have worked for her. In episode 2 even her parents get to tell the story of their struggle to overcome the difficulties that being in a mixed race relationship posed in the late 1960s. There are 6 episodes which will be published at 2 week intervals. Each one is related to the overall theme of A Human Approach to Innovation and Change. Nina uses topical content as the centre point of the conversations with her guests.

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